2019 holds many great achievements for Infinity Rehab. Here are just a few of our highlights over the last year.
Celebrated 20 years
2019 marked 20 years of offering therapy services! We’re proud to have served seniors for 20 years and look forward to the many more years to come.
Expanded therapy services to 4 states
We spread our therapy services to Nevada, New Mexico, Utah, and Wyoming. This puts us in 19 states total!
During the Nebraska flood in April 2019, our therapists stayed strong together. Infinity Rehab therapist Melissa Brackle opened up about her and her team’s experience during the flood and how they helped their patients get to safety.
Can’t Stop the Feeling
We celebrated 20 years as a company, being named a Great Place to Work, and achieving outstanding clinical outcomes. We can’t stop this feeling!
See our music video that debuted at our annual Symposium.
We held our annual Symposium in May in Portland, Oregon! It was a weekend of fun and networking. From the many classes to the awards ceremony to a 1999 reenactment of Infinity Rehab, it was certainly a weekend filled with learning and fun.
Introduced two new professional development programs
We introduced the 90-Day Immersion Program in March and the DIG into Mentorship program in April to help our new clinicians on the team!
JoLynn Munro advocated for healthcare in D.C.
JoLynn met with Oregon Senator Jeff Merkley to discuss three key healthcare issues in May 2019: the clinician shortage, the opioid crisis, and telehealth needs.
Released annual Quality Report
We showcased awards and outcomes in our annual Quality Report. Highlights included enhancing 41.6K lives across 233 locations in 16 states. Here you can find a message from our Division President JoLynn Munro, employee stories, outstanding outcomes, and more.
Jessica “Kele” Murdin named Physical Therapist of the Year
Our very own Clinical Knowledge Broker Jessica “Kele” Murdin was named Washington State’s Physical Therapist of the Year by the state’s chapter of the American Physical Therapy Association. Congratulations to Kele on this outstanding recognition!
Received glowing customer survey results
In September, Infinity Rehab received overwhelmingly positive customer survey results. We’re proud to report that 97% of customers who took the survey said they would recommend Infinity Rehab’s services.
October brought a major change for the healthcare industry: the Patient-Driven Payment Model. Our years of preparation are evident in how our leaders and clinicians across the company have embraced this new payment model.
Highlighted in Bersin case study
Bersin by Deloitte produced a case study on Infinity Rehab in October 2019. The study covers why Infinity Rehab considers value-driven care as a key to future success, how Infinity Rehab experienced a five-year evolution from volume-based to value-based healthcare to achieve better outcomes, and more.
Kristin “Hoku” Okumura appointed to Oregon Physical Therapist Licensing Board
Our Infinity Rehab clinicians didn’t slow down at the end of the year! In December, Physical Therapist Kristin “Hoku” Okumura was appointed to the Oregon Physical Therapist Licensing Board. Congratulations, Hoku!
2019 was a strong year for Infinity Rehab. As a team, we look forward to the years to come as we continually live by our vision statement to grow as leaders, clinicians, and innovators.