I love our new vision statement! In just two sentences, the vision captures what we are about, where we are headed, and how we will get there. I’d like to focus on a few aspects of the vision that are particularly meaningful to me.
First, unparalleled quality and value. We have been talking about quality in healthcare for as long as I’ve been in practice, but seldom have I seen the fortitude, commitment, and razor-sharp focus that is required to achieve true quality in outcomes. Here at Infinity, we have that determination. Together, we have laid a foundation for quality that really is unparalleled in its scope. Our commitment of resources and effort demonstrate that we are in this for the long-haul, and I am fully confident that our successes will exceed even our own expectations.
Second, relentless. We have all seen ideas come and go. Fads, trends, the latest rage, what’s in vogue. But quality isn’t just a fad. Achieving true quality in clinical care is about working out the details and the nitty gritty of what works and what doesn’t work. It’s about learning from our mistakes, trying again, and encouraging one another. It’s about getting on board with what we learn is right, one person at a time. Steven J. Rose was an outstanding physical therapy leader and was the director of the academic and clinical setting of my first job at Washington University in St. Louis. He had this quote from Calvin Coolidge in his office, and I guess I sort of adopted it, “Nothing in this world can take the place of persistence. Talent will not: nothing is more common than unsuccessful [people] with talent. Genius will not: unrewarded genius is almost a proverb. Education will not: the world is full of educated derelicts. Persistence and determination alone are omnipotent.”
Finally, revolution. I love that we are refusing to be passive recipients of the changes in the healthcare environment. I love that we have ideas about how to improve quality and value and are courageous enough to try them. I love that we are not afraid of making mistakes as long as we learn from them. And I love, that “we” is not the corporate office or senior leaders, but “we” is “us.” All of us. Each and every one of us. . . And that includes you and me.
Patty Scheets, PT, DPT, NCS — Director, Quality and Clinical Outcomes
Patty received her professional and post-professional degrees from Washington University in St. Louis and is a board certified clinical specialist in neurologic physical therapy. She has worked extensively with patients with stroke, neurological disorders, and balance and vestibular disorders. She has developed a set of movement system impairment diagnoses that is used to guide the therapist’s clinical examination and treatment selection for patients with neuromuscular conditions. Her professional experience has always been focused on implementing standards of physical therapy care which reduce variability and improve patient outcome. She currently serves as the President-Elect for the Academy of Neurologic Physical Therapy, one of the fastest growing sections of the American Physical Therapy Association (APTA).