When a facility faces a regulatory citation—especially one classified as immediate jeopardy—a fast, effective response is essential. Management by Infinity Rehab (MIR) partners with organizations during these critical moments, providing expert guidance rooted in more than 25 years of therapy management and compliance experience.
This case study highlights how MIR helped a client swiftly address a high-risk citation, prevent additional sanctions, and strengthen their overall survey readiness.
Client Challenge: Immediate Jeopardy Citation After Resident Injury
A long-time MIR client reached out after receiving a serious regulatory citation. A resident had been burned by a hot beverage, prompting surveyors to issue an immediate jeopardy citation.
Because immediate jeopardy indicates imminent danger to resident safety, the facility needed to submit a corrective action plan right away. A misstep could lead to increased violations or a potential stop placement, raising the stakes significantly.
Our Solution: Proactive Assessment and Targeted Remediation
MIR moved quickly with a structured, proven approach designed to meet survey expectations and reduce ongoing risk.
1. Review of similar survey experiences
MIR leveraged lessons learned from other clients facing comparable citations to guide the facility’s response.
2. Comprehensive nursing and therapy assessments
The team provided a resident assessment tool to identify individuals at heightened risk for hot beverage burns or related safety concerns.
3. Practical care plan recommendations
MIR offered actionable care plan options for at-risk residents to ensure immediate protection and long-term monitoring.
The client continues to benefit from routine check-ins and ongoing support from MIR specialists, reinforcing compliance and safety across their operations.
Results: Corrective Plan Approved With No Additional Cost
MIR’s expert counsel led to clear, positive outcomes:
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The state survey team accepted the MIR-guided plan of correction without issue.
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The facility significantly reduced its risk of sanctions or stop placement.
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All assessments and support were included in the client’s existing monthly service fee, avoiding unexpected remediation costs.
Client Testimonial
“Thanks to the expert guidance from MIR, our plan of correction was swiftly accepted by the state survey team. Their counsel not only helped us avoid further violations but also significantly reduced the risk of stop placement. Best of all, there were no additional costs passed on to us for the remediation process. We couldn’t have asked for better support during a critical time.”
Conclusion: Strengthening Compliance Through Proactive Partnership
With MIR’s support, the facility successfully navigated a potentially severe regulatory challenge. The accepted plan of correction, reduced risk of further violations, and absence of added costs all demonstrate the value of MIR’s proactive, partnership-based approach.
MIR continues to work alongside the facility to ensure ongoing compliance, resident safety, and confidence in future survey performance—further proving the impact of timely, expert-driven citation remediation.
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