We want to make sure you have the support you need when benefits questions come up. Alera Group is your first point of contact for benefits-related questions, and their Advocate Team is equipped to provide thorough, timely guidance for you and your family.
Please reach out to Alera Group for help with benefit questions you wish to discuss privately, replacement ID cards, billing questions, claim appeals, locating network providers, pricing treatment options, and pre-authorizations for treatment or medications.
Contact the Advocate Team at employee.advocate@aleragroup.com or call 866-561-6252, Monday through Friday, 8:00 a.m. to 4:30 p.m. PST.
We are grateful to have this resource available to support our Infinity Rehab team and help you get answers quickly and confidently.
Download their flyer below with complete details.
