For Immediate Release: 4/2/2020
WILSONVILLE, Ore. – During this critical time in the healthcare industry and in the world, Infinity Rehab understands it’s important that patient care and quality exceed expectations.
The most recent Pinnacle Quality Insight satisfaction results confirm that Infinity Rehab is not only meeting but exceeding patient satisfaction.
Infinity Rehab ranked above the national average in all 11 categories: overall satisfaction, understood procedures, dignity and respect, response to concerns, involvement/goals, pace of progress, results achieved, atmosphere/therapy area, equipment quality, knowledge/skills of therapists, and recommend to others.
The therapy company scored 4.63 in overall satisfaction and 4.78 in recommend to others, exceeding the national averages.
“We value quality care and outstanding outcomes at Infinity Rehab,” stated Stacey Turner, Vice President of Operations for Infinity Rehab. “Our glowing patient satisfaction results showcase the incredible dedication and care by our clinicians and leaders throughout Infinity Rehab.”
Nine senior communities where Infinity Rehab provides therapy earned the Best in Class distinction in several categories. Three of these ranked Best in Class in 10 of the 11 categories: Chateau Girardeau, Mira Vista Care Center, and Pinecrest Community.
Other Best in Class winners include: Bethany at Silver Lake, Clermont Park, Mission Healthcare at Bellevue, The Living Center at Sunny Vista, Villa Maria Care Center, and West Hills Health & Rehabilitation.
To be named Best in Class, a community must score in the top 15% of the nation across a 12-month average in any of the 11 categories.
This phenomenal accomplishment stands as a testament to Infinity Rehab’s vision statement: “Infinity Rehab is leading a post-acute care revolution by relentlessly pursuing unparalleled quality, value, and patient, customer, and employee experience.”
Get to know more about Infinity Rehab’s therapy services at InfinityRehab.com.
Data was collected through patient surveys by Pinnacle Quality Insight. Results reflect patients surveyed; not all participated.
About Infinity Rehab
Based in Wilsonville, Oregon, Infinity Rehab provides occupational, physical, and speech therapy wherever patients call home. Through the leadership of industry-recognized therapists, Infinity Rehab serves over 220 skilled nursing, assisted living, and independent living communities across 19 states. Infinity Rehab is proud to be certified a Great Place to Work for the second consecutive year.
For more information, please visit InfinityRehab.com.
25117 SW Parkway Ave, Suite D
Wilsonville, OR 97070
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