Survey Citation Remediation in Long-Term Care Compliance
When a long-term care community is cited for an “immediate jeopardy” incident, the stakes are high—both for resident safety and organizational compliance. One of our clients recently faced this very scenario after a resident suffered a burn from a hot beverage, triggering a regulatory citation from the state survey team.
Faced with the need for an urgent and thorough survey citation remediation plan, the community turned to Management by Infinity Rehab (MIR) for immediate guidance and support.
The Challenge: Responding to a Regulatory Citation Quickly and Effectively
Following the incident, the community was required to submit a plan of correction without delay. The citation posed a serious risk, including the possibility of additional sanctions or even a stop placement order.
The client needed a solution that would satisfy the survey team, protect residents, and be implementable without disrupting care delivery.
The MIR Solution: Expertise in Regulatory Compliance and Resident Safety
MIR responded promptly with a comprehensive, proactive plan that built on successful approaches used in similar situations. The support included:
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A customized nursing and therapy assessment tool to screen all residents for hot beverage burn risk
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Tailored action and care plans for any residents identified as high-risk
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Ongoing support from MIR specialists, including regular check-ins to maintain compliance and monitor effectiveness
These tools and services were delivered within the scope of the client’s existing service agreement—at no additional cost.
The Results: Accepted Plan of Correction and Reduced Risk
Thanks to MIR’s expertise and swift action, the client achieved several positive outcomes:
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The state survey team accepted the plan of correction as written
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The client avoided further regulatory sanctions or penalties
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The proactive risk assessment process became part of their standard operating procedure
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All remediation tools were included as part of MIR’s regular monthly service
What the Client Had to Say
“Thanks to the expert guidance from MIR, our plan of correction was swiftly accepted by the state survey team. Their counsel not only helped us avoid further violations but also significantly reduced the risk of stop placement. Best of all, there were no additional costs passed on to us for the remediation process. We couldn’t have asked for better support during a critical time.”
Conclusion: A Trusted Partner for Survey Citation Remediation
This case is a clear example of how MIR’s proactive and collaborative approach to survey citation remediation delivers real-world results. With compliance challenges increasing across the post-acute care landscape, having a partner that can guide your team through crisis moments—and help prevent them—is more valuable than ever.
If your facility is facing a citation or preparing for an upcoming survey, contact us to learn how MIR can support your team with customized solutions that strengthen resident care and regulatory compliance.
